Posts Tagged ‘drucker’

Writing History

08/01/2010

“In a few hundred years, when the history of our time is written from a long-term perspective, it is likely that the most important event those historians will see is not technology, not the internet, not e-commerce. It is an unprecedented change in the human condition. For the first time, literally, substantial and rapidly growing numbers of people have choices. For the first time, they will have to manage themselves.
“And society is totally unprepared for it.”

~ Peter Drucker

What Is Leadership?

04/08/2010

This morning I wrote a comment on my Twitter and Facebook (as I normally do so many times a week when I have a thought I deem worth sharing):

“If you’re not listening and attending to each and every voice, your leadership is compromised”.

I should have been more specific as I was soon bombarded by dozens of comments begging me to defend my statement. (I paraphrase).

“One who looks to attend to all attends to none. A leader is defined by how they lead – not how they react”

“The leader not only has to listen, but must also consider external and internal factors that are not being voiced!”

“The leader, not the people, will often make the right choice. A leader leads by example”

Various Other Leaders vs The Ultimate Leader

There are various types of leaders, as my friend Yermi points out in in “Leadership – The Good, The Bad and The Ugly“. And in addition to adjustment of character, there are various functions in the organization that each require leadership: The Financial Leader, The Management Leader, The Marketing Leader, etc.

The individual I refer to however is none other than the Enterprise Leader. This is the Big Kahuna, The Head Honcho, The CEO – whatever. He or she is the person who takes full responsibility for the organization, company, or nation they lead.

Peter Drucker once said “Leadership is lifting a person’s vision to higher sights, the raising of a person’s performance to a higher standard, the building of a personality beyond its normal limitations”

The Job vs Enterprise Leadership

Leadership is more than just a job, or “function”. It does not follow the same job description as “COO” or “VP of Sales”. The leader is one who a) takes full responsibility for the organization and b) drives it and its people forward to greatness and improvement.

Many people confuse CEO (chief executive officer – or enterprise leader) with COO (chief operations officer – or management leader). The COO’s job is to make sure everyone does their job. To ensure that operations run smoothly and effectively. To create systems and procedural duties that allow the organization to endure as it did yesterday.

The Enterprise Leader has a different focus entirely. The Vision. Whereas most others in the organization focus on yesterday, today or tomorrow, the Leader must focus on all of these simultaneously. Whereas a hierarchy of lead and be led is often present, the ultimate decision maker must actually fill both roles.

The Leader and The Vision Are One

The Vision is the leader’s leader; the white paper, the commitment and the dream, self-imposed or otherwise, that the organization and the leader must follow. It is the “bible” which all answer to and none refute. It is the essential constitution that reinforces the core competency and compels the audacious dream forward. The choices made are only a means to achieve the result required.

There is little room for personal thoughts or discrepancies as to what the organization should or should not do. If the dream is realized, the organization and the leader are a success. If not, then all the billions in the world cannot validate its worthless existence.

The Problem Today

In the early part of the last century, businesses and organizations struggled. Either they battled to gain dominance in a small but meaningful niche, or they assumed greatness quickly but just as soon realized they could not carry their own weight.

So we became obsessed with results and productivity. Organizations became organized. The assembly line became the norm. And Six Sigma became an ingrained part of every management system.

But Where Are The People?

And herein lies the essential and impudent task of the enterprise leader. We’ve forgotten all about the people who MAKE the results, and who ARE effective. We’ve put so much focus on the work and the assembly line and the success of our machines that we have completely disregarded the hard working men and women who make it all possible.

Tony Hsieh, CEO of Zappos.com, says that the leader should be properly dubbed “The Chief Happiness Officer” (Check out the book). That is his or her true function. In addition to making sure that all the other leaders are doing their jobs helping people do their jobs, they must be an example of what it means to be a good person. Someone who cares about the process just as much as they care for results. Someone who is just as into the People Strategy as they are into their Product Strategy.

Are your people happy? Do they have what they need – attention, love, appreciation, worthiness, value? Do they follow you because of your love and dedication to them and the company? Or do they obey you because they fear heads will roll if they don’t?

What happened to morning psyche-ups with your sales teams? Whatever happened to the CEO walking through the production floors on a periodic basis? What in the world happened to the leader that cares more for his own people than the market cap of his whole company?

Forget all about what textbook leaders look like and act like, and open your eyes to reality. People need people, and YOUR people need YOU.

If you’re not listening and attending to each and every voice, your leadership is compromised.